7X24 hours, we always accompanyservice support
Professional after-sales team, perfect after-sales service process
After years of exploration and cultivation, the company not only passed the IOS9001.IOS1400 environmental quality system certification and CE certification, but also passed the dual-soft enterprise certification. With innovative technical solutions, excellent monitoring system, efficient testing equipment and perfect after-sales service management system, we ensure that every piece of equipment manufactured by Puris has undergone multiple commissioning and 100% strict quality inspection.
1. Purcell provides free product software upgrades and equipment maintenance during the warranty period for the sold equipment, and price replacement replacement parts and maintenance for the warranty period.
2. If there is a problem during the use of the equipment, the company promises to respond within 12 hours, and promises 24-48 hours to arrive at the scene for on-site problem solving.
3. In Guangzhou, Shanghai, Tianjin and India, Malaysia, Taiwan, United Arab Emirates, and Russia, we have professional technical service teams to better serve our customers.
4. Provide comprehensive visual inspection operation and maintenance training for customers at the same time, and provide users with comprehensive equipment manuals and related technical materials.